Who we are
About Intesa Sanpaolo Bank Albania
Intesa Sanpaolo Bank Albania, part of the Intesa Sanpaolo Group, is a leading bank in the country offering quality banking services, financial solutions, innovative products and services to corporate, institutional and high net worth clients, small and medium businesses and individual customers. We encourage a growth style that is attentive to sustainable results and creating a process based on trust that derives from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of local communities. We compete in the market with a sense of fair play and are ready to cooperate with other economic entities, public and private, whenever necessary, strengthening the overall capacity for growth and expansion in the local economy. Intesa Sanpaolo Bank Albania has a network of 35 branches in different cities of the country and will continue to expand strategically following closely the economic development of Albania.
Vision, Mission, Values
Vision
The Bank plays an important role as a major lender for Corporate and SME guided by principles of “sustainability”. In line with its role of “bridge bank” between potential Italian investors and opportunities offered from Albania, the bank is very active in its banking relationship with customers operating in the hydroelectric and energetic field. The lending activity goes along with a prudent approach in making adequate provisions on loans portfolio and paying a great attention to cost control without cutting the investments for growth.
Pro-activity and simplicity in the retail business determines the relationship with our retail customers. The bank continuously builds partnerships with private and public institutions of the country in order to facilitate a full range of banking services that increase the fidelity of the customers.
Mission
We work to provide quality banking and financial services for our customers and activate ways to promote development in all the areas where we operate. We encourage a style of growth that is attentive to sustainable results and the creation of a process based on trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of local communities. We compete on the market with a sense of fair play and are ready to cooperate with other economic entities, both public and private, whenever it is necessary to reinforce the overall capacity for growth in the economies of the countries where we operate.
Our Values
INTEGRITY
We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics and in the spirit of signed agreements.
EXCELLENCE
We set ourselves the goal of continuous improvement, farsightedness, anticipating challenges, cultivating extensive creativity aimed at innovation; moreover we recognise and reward merits.
TRANSPARENCY
We are committed to making transparency the basis of our actions, advertising and contracts in order to allow all our stakeholders to make independent and informed decisions.
RESPECT FOR SPECIFIC QUALITIES
It is our intention to combine large-scale operations with profound local roots and to be a bank with a broad vision, without losing sight of individuals.
EQUALITY
We are committed to eliminating all forms of discrimination from our conduct and to respect differences in sex, age, race, religion, political and union persuasions, language or disability.
VALUES OF THE INDIVIDUAL
The value of each single person is a guide for our modus operandi: we use listening and dialogue as tools for continuously improving our relationships with all our stakeholders.
RESPONSIBILITY IN THE USE OF RESOURCES
We aim to use all our resources attentively, promote behaviour based on the best use of resources and the avoidance of waste and ostentation, and we give priority to choices that take sustainability into account.
History
Intesa Sanpaolo Bank Albania was born in 2008 from the merger of two important Banks of the country, Banca Italo-Albanese (founded in 1993) and the American Bank of Albania (founded in 1998), both acquired from Intesa Sanpaolo Group.
In 2017, Intesa Sanpaolo Bank Albania acquired Veneto Bank and now has a network of 35 branches in different cities of the country and will continue to expand strategically following closely the economic development of Albania.
Awards
2024
- BEST BANK IN ALBANIA 2024 - CFI.CO (Capital Finance International)
- BEST RENEWABLE ENERGY FINANCING ALBANIA - GLOBAL BANKING & FINANCE
- BEST BANK FOR SUSTAINABLE DEVELOPMENT ALBANIA - GLOBAL BANKING & FINANCE
2023
- MOST INNOVATIVE MOBILE BANKING APP ALBANIA 2023 - GLOBAL BANKING & FINANCE
2022
- BEST DIGITAL BANK IN ALBANIA - GLOBAL BANKING & FINANCE
2021
- BEST CSR BANK IN ALBANIA - GLOBAL BANKING & FINANCE
2020
- BEST DIGITAL BANK ALBANIA – GLOBAL BANKING & FINANCE
- MOST INOVATIVE DIGITAL BRANCH IN ALBANIA – GLOBAL BANKING & FINANCE
- BEST BANKING & FINANCIAL SERVICES PROVIDER 2020 IN ALBANIA – GLOBAL EXCELLENCE AWARDS
- BEST CEO IN ALBANIA’S BANKING INDUSTRY - BUSINESS WOLRDWIDE
- MOST INNOVATIVE CEO OF THE YEAR IN ALBANIA - BUSINESS WOLRDWIDE
- BANKING CEO OF THE YEAR IN ALBANIA – INTERNATIONAL BUSINESS MAGAZINE
- BEST PRIVATE BANK IN ALBANIA – INTERNATIONAL BUSINESS MAGAZINE
- CORPORATE BANK OF THE YEAR IN ALBANIA – CORPORATE INTL
2019
- BEST DIGITAL BANK ALBANIA – GLOBAL BANKING & FINANCE
- BEST BANK GOVERNANCE ALBANIA – CFI.CO
- SUPERBRANDS ALBANIA – SUPERBRANDS
2018
- BEST BANK GOVERNANCE ALBANIA – CFI.CO
2014
- THE BEST EMERGING MARKETS BANK IN ALBANIA – GLOBAL BANKING & FINANCE
2007
- BANK OF THE YEAR 2007 - THE BANKER
