DEDICATED SERVICE FOR SME CUSTOMERS
SME Centers are dedicated spaces where our customers can fulfill all their non-cash operational needs.
Lending Products:
- Financing facilities.
- Trade Finance & Confirming.
- Financial Leasing.
Account Opening:
- Establish business relationship.
- Modification/change to existing customers and/or accounts.
Time Deposit:
- Offer/Sale the TD product & maintenance in the system.
- Coordinate with Treasury team on the preferential interest rate to be offered for Term Deposit for the best offer.
Non-Financial Products & Services:
- Internet Banking including the "Bulk" payment service.
- Currency exchange.
- Cheques.
- Business Cards/related modifications.
- POS terminals and related maintenance.
- Salary Payment Service in coordination with the Branch Network.
- Direct Debit Agreement.
- Payments toward Government.
- Automatic SWIFT MT103.
Others:
- Financial and banking consultancy offering sophisticated services for each specific request.
- Bank confirmations for different purposes
- Account Statement printing, etc.
Locations of 3 SME Centers
- Tirana: covering Tirana, Elbasan & Korca – Location “Lapraka Branch”.
- Durres: covering Durres, Kavaja, Shkodra, Lezha – Location “Durrës Main Branch, Str. Taulantia”.
- Vlora: covering Vlora, Fier, Berat, Lushnja, Gjirokastra, Saranda – Location “Vlora Sadik Zotaj Branch”.
Organization Structure
- SME Branch Manager
- SME Coordinator
- Relationship Manager (RM)
- Business Support Managers (BSM)