What are the main functionalitites that Digital Banking offers?

Among the basic services and functionalities that are generally offered through the Digital Banking Service are the following:

• Home page - which summarizes data about the main products.
• Accounts - where the account balance can be verified or the actions performed can be viewed.
• Deposits and Savings Accounts - where you can see detailed status information and transactions.
• Loans - where you can find details on the amount to be paid, the next installment, the details of the loan repayment, etc.
• Funds - where information about the investment fund is viewed.
 Payments - here you can make almost all payment typologies such as: payments against personal accounts; payment against third parties within the same bank; domestically or even international payments; You can also register the beneficiary or save payment samples to use when needed as well as verify all payments made.
Payment of utility bills, phone recharges, or payments of taxes and other charges can also be made online.
• Cards - Here you can verify your debit or credit card information, as well as repay your credit card obligation immediately, or request a change of card limit or installment purchase.

Some other functionalities are also:
• Real time notifications.
• Withdraw money at ATMs without a card.
• Creating virtual cards or restricting the use of the card through geocontrol.
• Direct payments with mobile number.
• Collection of customer reviews.
• CHAT or communication with virtual chatbot assistants.

Recently, a wide range of functionalities have been added to some market innovations which have to do with sales processes or even applications for banking products and services.

Some Banks enable only the application phase, while others enable the ‘start to end’ process for specific sales processes thanks to the qualified e-Firm that enables the signing of documents without physical presence.

In the range of all these functionalities and innovations that are offered, there are, however, some important elements that must be taken into account when choosing the service. In the next show, we will talk about the benefits of using the digital banking service.